Privacy Policy

Last updated: August 25, 2026

KegCheck USA respects the privacy of customers and visitors to this website. This policy explains what information we collect, why we use it, and when it may be shared. KegCheck USA primarily sells a business-to-business product, but this policy applies to anyone who visits the website, contacts us, uses live chat, or places an order.

Information we collect

Depending on how you use the website, we may collect:

Order information: your name, business name, billing and shipping addresses, email address, telephone number, products ordered, order value, payment status, and shipping or fulfillment details.
Contact information: information you submit through a contact form, email, telephone call, or live-chat conversation, including the contents of your message.
Payment-related information: payment status and transaction identifiers supplied by our payment processor. KegCheck USA does not receive or store your complete payment-card number.
Technical information: IP address, browser and device information, referring pages, pages visited, approximate location, timestamps, cookie identifiers, and website or security logs.
Account information: if you create an account, we may store your account details, saved addresses, and order history. Passwords are stored in protected, hashed form rather than readable text.

Payments

Online card payments are processed by Stripe. Payment details are transmitted to Stripe to authorize and process the transaction. KegCheck USA receives the information needed to confirm payment, fulfill the order, handle accounting, and respond to payment questions, but does not receive or store the complete card number or card security code.

How we use information

We use information as reasonably necessary to:

process, fulfill, ship, and document orders;
communicate about orders, product questions, support requests, and other inquiries;
operate the shopping cart, checkout, customer accounts, contact forms, and live chat;
maintain business, tax, accounting, fraud-prevention, and security records;
protect the website, customers, and KegCheck USA against misuse, unauthorized access, or fraudulent activity;
understand website usage and improve the website, products, and customer experience; and
comply with legal obligations and resolve disputes.

Service providers and sharing

We do not sell or rent personal information. We share information only when reasonably necessary for the purposes described above, including with service providers that help us operate the business. These may include:

Stripe for payment processing;
website, ecommerce, hosting, backup, security, and fraud-prevention providers;
Microsoft 365 and other email-delivery providers used for order notifications and communications;
shipping carriers and fulfillment providers used to deliver orders;
Tawk.to when the live-chat feature is used;
Google Analytics for website measurement and usage reporting; and
professional advisers, government authorities, or other parties when required by law or reasonably necessary to protect legal rights.

These providers may process information under their own privacy terms and may operate in locations outside your state or country.

Cookies and similar technologies

The website uses cookies and similar technologies. Essential cookies support functions such as the shopping cart, checkout, account login, security, and site preferences. Analytics cookies help us understand how visitors use the website. Tawk.to may use cookies or similar technologies to provide live chat. You can restrict cookies through your browser settings, although blocking essential cookies may prevent the cart, checkout, account, or chat features from working correctly.

Google Analytics

Google Analytics collects information such as pages viewed, approximate location, device and browser information, referral source, and interaction data. We use this information in aggregated reports to understand website performance and improve the visitor experience. You can learn more about Google’s practices in the Google Privacy Policy.

Data retention

We retain information only as long as reasonably necessary for the purpose for which it was collected. Order and transaction records may be kept as required for fulfillment, accounting, tax, fraud prevention, warranty or support matters, dispute resolution, and legal compliance. Contact and chat records may be retained while an inquiry is active and afterward when reasonably needed for business or legal purposes. Security logs may be retained for a limited period to investigate threats and protect the website.

Security

We use reasonable administrative and technical safeguards intended to protect personal information. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security. If you create an account, you are responsible for protecting your password and notifying us if you suspect unauthorized use.

Your choices and requests

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. Some information may need to be retained for orders, accounting, legal compliance, fraud prevention, or dispute resolution. To make a privacy request, please use the Contact page and provide enough information for us to identify and respond to the request.

Children’s privacy

This website and its products are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Links to other websites

This website may link to websites that KegCheck USA does not control. Their privacy practices are governed by their own policies, and KegCheck USA is not responsible for those practices.

Changes to this policy

We may update this policy when our website, services, providers, or legal obligations change. The “Last updated” date above identifies the latest revision.

Contact us

Questions or privacy requests may be submitted through the KegCheck USA Contact page.